Return & Exchange Policy

Exchange/Return Policy 

We are committed to your satisfaction at Fineexjewels, and we want you to have complete peace of mind when making your precious purchase. To ensure a seamless experience, please take note of our Exchange Policy: 

1. Exchange within 1 Year: Products purchased from Fineexjewels sp zoo can be exchanged within a generous 1-year timeframe from the date of purchase, provided that the following conditions are met: The product must be in its original, undamaged condition. A valid proof of purchase, such as the original bill or receipt, must be presented. 

2. Resale at Any Time: You have the flexibility to resell any product purchased from Fineexjewels at any period of time you choose. The resale price will be determined based on the prevailing market rates at the time of resale. We recommend contacting our team for assistance with the resale process. 

Please Note: Any alteration, damage, or misuse of the product may void the exchange policy. 

Fineexjewels reserves the right to assess the product's condition before approving an exchange. 

The exchange and resale policies are subject to change, so we advise our valued clients to review them periodically.

For any inquiries or to initiate an exchange, please contact our dedicated customer service team. Your satisfaction is our priority, and we look forward to assisting you in any way we can. 

Thank you for choosing Fineexjewels for your needs.