Terms & Conditions
These Terms and Conditions govern your use of, and any purchase from, the Fineexjewels Site, and constitute an agreement between you and Fineexjewels. Please note that those Terms & Conditions may be changed and all the new modifications are valid till the time are posting here in this section. In case you have done an order with a previous version of our conditions, then the older Terms & Conditions are considered valid.
Product Availability and Pricing
If you are curious about a bit of one of our products that’s currently on backorder, call us and we can tell you when the item is going to be back available or if we can arrange the order and satisfy your need. Sometimes with the quantity of orders we receive, an item may be out of stock in Poland but we can easily replace it quickly from our factory in India. In case you order something that is available on the website but may not be available in our stock because of our mistake, we will contact you to discuss possible options. Data, including prices, could also be inaccurately displayed on our Site thanks to system or typographical errors. While we make every plan to avoid these errors, they could occur. We reserve the proper to correct all errors once they do occur, and that we do not honor inaccurate or erroneous prices. If a product’s listed price is less than its actual price, we will, at our discretion, either contact you for instructions before shipping the merchandise or cancel the order and notify you of such cancellation. If the order has been shipped, you comply with either return the merchandise or pay the difference between the particular and charged prices. Our prices also are subject to vary all of a sudden. We apologize for any inconvenience that this might cause. If you have got any questions, please do not hesitate to contact one among our consultants at fineexjewels@gmail.com
Comparison Purchasing
To keep our prices low, we do not allow comparison purchasing. Comparison purchasing is that the act of shopping for several items with the intent of keeping the one you wish best and returning the rest. This causes undue restocking and inventory overhead and may be very costly. to verify the standard of our product item, please contact one among our Consultants at fineexjewels@gmail.com and that we would be happy to assist & guide you to make the right choice.
Diamond Certificates
When you order a loose diamond, we ship it to you with the accompanying diamond grading report (also called a diamond certificate) if requested, as it is accompanied by extra cost. These grading reports are detailed documents created by diamond grading experts at the most popular diamond laboratories such as GIA/IGI/HRD– In case of return of the stone we require each diamond grading report back to be included with each returned diamond.
Information on our site
At Fineexjewels, we take great care to ensure that the information in our online catalog is accurate and comprehensive. Some of our products may appear larger or smaller than they actually are in our images to give you a closer look at them. Additionally, as every computer monitor differs somewhat, color and size may also vary slightly. In order for you to see the sweetness and shape of a particular item, it is our goal to give you as much information and detail as we can about your potential purchase. According to Fineexjewels, carat total weight for all purchases may differ by 0.05 carats from stated weight in accordance with industry norms. On the location, we offer the measurement of our products supported our manufacturing specifications. Slight tolerances could also be accounted for supported finishing during the manufacturing. For diamond jewelry set with multiple diamonds, we offer the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or a mean counting on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as a mean, collectively the standard is adequate to or exceeds the grade stated.
Privacy Policy
Please ask our Privacy Policy for information on how Fineexjewels collects, uses, and discloses personally identifiable information from its customers.
Website Content
The Website and all information, data, software, sound files, and other files are the exclusive property of Fineexjewels or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, as well as other property rights and unfair competition laws. This includes, but is not limited to, the Fineexjewels logo and all designs, text, graphics, and pictures.
Trademarks
All trademarks used on our website, including the Fineexjewels logos and any other product or service names or slogans, are the property of Fineexjewels or its suppliers or licensors, and they may not be copied, imitated, or used, in whole or in part, without the express written consent of Fineexjewels or the relevant trademark holder. Without our prior written consent, you may not use any metatags or other forms of "hidden text" employing "Fineexjewels" or any other name, trademark, product, or service name of Fineexjewels. Every other brand name, registered brand name, product name, and Fineexjewels name or logo that appears on our website is the property of its rightful owner.
Location's use
You are granted a private, limited, non-sublicensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to text portions of our Site Materials for your informational, non-commercial and private use only. Such license is subject to those Terms and Conditions and doesn’t include: (a) any resale or commercial use of our Site or the location Materials therein; (b) the gathering and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of our Site and therefore the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data processing , robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the location Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to seem any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything which minimizes, covers, or frames or inhibits the complete display of our Site; (h) use our internet sites in any way which interferes with the traditional operation of our sites; or (i) any use of our Site or the location Materials aside from for its intended purpose. Any use of our Site or the location Materials aside from as specifically authorized herein, without the prior written permission of Fineexjewels, is strictly prohibited and can terminate the license granted herein. Such unauthorized use can also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.
Infringer Policy
In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Fineexjewels has adopted a policy of terminating and barring, in appropriate circumstances and at Fineexjewels sole discretion, site users or account holders who are deemed to be repeat infringers. Fineexjewels can also at its sole discretion limit access to the present site and/or terminate the accounts of any users who infringe any property rights of others, whether there is any repeat infringement.
Third Party Content
Fineexjewels may provide links to sites and content of third parties (‘Third Party Content’) as a service to those curious about this information. Fineexjewels does not monitor or have any control over any Third-Party Content or third-party Sites. Fineexjewels does not endorse any Third-Party Content and may make no guarantee on its accuracy or completeness. Fineexjewels doesn’t represent or warrant the accuracy of any information contained therein and undertakes no responsibility to update or review any Third-Party Content. Users use these links and Third-Party Content contained therein at their own risk.
Advertisements and Promotions
Fineexjewels may run advertisements and promotions from third parties on our Site. Your business dealings or correspondence with, or participation in promotions of, advertisers aside from. Fineexjewels, and any terms, conditions, warranties, or representations related to such dealings, are solely between you and such third parties. Fineexjewels isn’t responsible or responsible for any loss or damage of any sort incurred because of the results of any such dealings or because of the presence of such non- Fineexjewels advertisers on our Site.
Submissions
You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this site, Fineexjewels, or our products or services that are provided by you to Fineexjewels are non-confidential and shall become the only property of Fineexjewels. Fineexjewels will own exclusive rights, including all property rights, and can be entitled to the unrestricted use and dissemination of those materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Fineexjewels and its affiliates and sublicensees the proper to use the name that you simply submit about such content if they choose. You represent and warrant that (a) you own and control all the rights to the content that you simply submit, or that you simply otherwise have the proper to submit such content to the present site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply won’t violate any rights of or cause injury to a person or entity.
Product Reviews and User Content
Our Site includes a product review feature and includes or may include within the future discussion forums, user-generated content, or other areas or services during which you or third parties create, post, or store any content, messages, materials, or other items on our Site (‘Interactive Areas’). you’re solely liable for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree to not post, upload to, transmit, distribute, store, create or otherwise publish through our Site any of the following: Any message, data, information, text, music, sound, photos, video, graphics, code or other material (‘User Content’) that’s unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable; User Content that might constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that might otherwise create liability or violate any local, state, national or international law; User Content which will infringe any patent, trademark, secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you simply have the lawful right to distribute and reproduce such User Content; User Content that impersonates an individual or entity or otherwise misrepresents your affiliation with a person or entity; Unsolicited promotions, political campaigning, advertising or solicitations; Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and MasterCard numbers; Viruses, corrupted data or other harmful, disruptive or destructive files; and User Content that, within the sole judgment of Fineexjewels, is objectionable or which restricts or inhibits the other person from using or enjoying the Interactive Areas or our Site, or which can expose Fineexjewels or its users to any harm or liability of any type.
Fineexjewels takes no responsibility and assumes no liability for any User Content posted, stored, or uploaded by you or any third party, or for any loss or damage thereto, nor Fineexjewels responsible for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography, or profanity you’ll encounter. Your use of Interactive Areas is at your own risk. As a provider of interactive services, Fineexjewels is not responsible for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area. Although Fineexjewels has no obligation to screen, edit or monitor any of the Content posted in any Interactive Area, Fineexjewels reserves the proper, and has absolute discretion, to remove, screen or edit any User Content posted or stored on our Site at any time and for any reason all of sudden, and you’re solely liable for creating backup copies of and replacing any User Content you post or store on our Site at your sole cost and expense. Any use of the Interactive Areas or other portions of our Site in violation of the foregoing violates these Terms and Conditions and should end in, among other things, termination, or suspension of your rights to use the Interactive Areas and/or our Site. To cooperate with legitimate governmental requests, subpoenas, or court orders, to guard Fineexjewels systems and customers, or to make sure the integrity and operation of Fineexjewels business and systems Fineexjewels may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e., name, e-mail address, etc.), IP addressing and traffic information, usage history, and posted User Content. Fineexjewels right to disclose any such information shall govern over any terms of Fineexjewels Privacy Policy. If you post User Content to our Site, unless we indicate otherwise, you grant Fineexjewels and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content throughout the planet in any media. You grant Fineexjewels and its affiliates and sublicensees the proper to use the name that you simply submit about such content if they choose. You represent and warrant that (a) you own and control all the rights to the User Content that you simply post, otherwise you otherwise have the proper to post such User Content to our Site; (b) the User Content is accurate and not misleading; and (c) use and posting of the User Content you supply does not violate these Terms and Conditions and cannot violate any rights of or cause injury to a person or entity.
Indemnification
You comply with defend, indemnify and hold harmless Fineexjewels, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or associated with any Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against Fineexjewels and/or its independent contractors, service providers, employees, directors or consultants, arising out of or concerning the Content, your conduct, your violation of those Terms and Conditions or your violation of the rights of any third party.
Disclaimer of Warranty
EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY during a WRITING BY FINEEXJEWELS, THIS SITE, THE CONTENT CONTAINED THERE IN and therefore the PRODUCTS AND SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE “PRODUCTS AND SERVICES”) ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. FINEEXJEWELS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR a specific PURPOSE, TITLE, AND NON-INFRINGEMENT on the knowledge, CONTENT, AND MATERIALS IN OUR SITE. FINEEXJEWELS doesn’t REPRESENT OR WARRANT THAT MATERIALS IN OUR SITE OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. FINEEXJEWELS doesn’t REPRESENT OR WARRANT THAT OUR SITE OR ITS SERVERS ARE freed from VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability
IN NO EVENT SHALL FINEEXJEWELS, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE responsible for ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR the other DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS of knowledge, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH the utilization OF OUR SITE, THE PRODUCTS AND SERVICES, OR THE CONTENT CONTAINED IN OR ACCESSED THROUGH OUR SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CASED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM FINEEXJEWELS, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS operational OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO FINEEXJEWELS RECORDS, PROGRAMS OR SERVICES.
Modification and see
You agree that Fineexjewels may modify these Terms and Conditions and the other policies on our Site at any time which posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.
Termination
Notwithstanding any of those Terms and Conditions, Fineexjewels reserves the proper, all of a sudden and in its sole discretion, to terminate your license to use this site, and to dam or prevent future your access to and use of the location.
Severability
If any provision of those Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
Questions & Contact Information
If you have got any questions, please don’t hesitate to contact us at fineexjewels@gmail.com. Terms and Conditions updated August 2023.
Shipping Policy
We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data you can get in touch by writing to: fineexjewels@gmail.com
All European orders will be shipped, with an additional charge, via FedEx/DHL or other most popular delivery services. Our customer service department will get in touch with you regarding the shipping charges. We remind you that for orders above 300€ the shipment is free. In case you're not located in Europe, please feel free to contact us so that we can make the delivery possible.
You can always track your orders by clicking on the “Track My Order” for FedEx Shipments and Track Your Shipment or our Customer service team can provide you with the same. All deliveries purchased online will be shipped within 1 to 7 days from the date of receival of full payment, subject to the mode of payment chosen by the customer, and correct delivery address details provided to our Customer Service department. Expect a little delay from the courier companies in case of a period of holiday.
Exchange/Return Policy
We are committed to your satisfaction at Fineexjewels, and we want you to have complete peace of mind when making your precious purchase. To ensure a seamless experience, please take note of our Exchange Policy:
1. Exchange within 1 Year: Products purchased from Fineexjewels sp zoo can be exchanged within a generous 1-year timeframe from the date of purchase, provided that the following conditions are met: The product must be in its original, undamaged condition. A valid proof of purchase, such as the original bill or receipt, must be presented.
2. Resale at Any Time: You have the flexibility to resell any product purchased from Fineexjewels at any period of time you choose. The resale price will be determined based on the prevailing market rates at the time of resale. We recommend contacting our team for assistance with the resale process.
Please Note: Any alteration, damage, or misuse of the product may void the exchange policy.
Fineexjewels reserves the right to assess the product's condition before approving an exchange.
The exchange and resale policies are subject to change, so we advise our valued clients to review them periodically.
For any inquiries or to initiate an exchange, please contact our dedicated customer service team. Your satisfaction is our priority, and we look forward to assisting you in any way we can.
Thank you for choosing Fineexjewels for your needs.